Frequently asked questions

Do you offer packages or tours for school groups or corporate groups?

Yes, we have a variety of packages suited for school groups and other large groups including private tastings, informative talks and chocolate making workshops.

To find out more about our experiences on offer or to make a booking please contact our friendly team on 03 5989 0040 or via email

Is entry free?

Yes – and we are open every day (except Christmas Day) from 9am – 5pm.

Do we have free chocolate and ice cream tastings?

Yes – upon arrival at the Chocolaterie, you will be offered tastings of milk, dark and white chocolate pastilles for you to enjoy.

To help you decide on a favourite, you can ask our staff to taste any of our other 300 varieties.

We also offer free tastings of our extensive range of ice cream flavours.

We do not offer free tastings of our truffle range.

Are we open on Public Holidays?

Yes – We are open every day, including public holidays (except Christmas Day) from 9am – 5pm.

Where are we located?

Our address is 45 Cook Street, Flinders, Victoria on the Mornington Peninsula.

  • We are located in the tranquil seaside village of Flinders along with with premium shops, galleries and cafes
  • Just over 1 hour from downtown Melbourne City
  • 1.5 hours from Tullamarine Airport
Do we make wedding guest favours/bomboniere?

Yes! – We have a beautiful range of sweet wedding guest favours or bomboniere to choose from.

Take a look at our Sweet Love Wedding Brochure Sweet Love Wedding Brochure to see a sample of our options, or contact us directly to discuss custom requests and pricing.

Please call 03 5989 0040 or email [email protected] for further details.

Do we have gift vouchers?

We are delighted to be able to provide gift vouchers in any dollar amount above $5.00 that can be spent at our Chocolaterie. Our beautifully printed vouchers can be purchased in our showroom at the Chocolaterie or over the phone on 03 5989 0040 and posted out to you or the intended recipient. We can also provide e-vouchers if preferred.

Gift vouchers for our Junior Chocolatier Classes, for children aged 6-12 years ($40 each) can also be purchased over the phone or in our showroom – these vouchers can be used to book a place in a future classes, subject to availability.

Do we have large cakes?

If you would like to order an Artisan Cake and/or chocolate plaque for your future celebration, please contact our office on 03 5989 0040 or via email

We also of children’s birthday party packages which include birthday cakes – For further information on our birthday party options, please contact our office on 03 5989 0040 or via email

Do we offer chocolate making classes for children?

Yes – we offer Junior Chocolatier Classes on selected Saturday mornings and selected dates during school holidays. Please visit the ‘Classes’ page on our website for the latest class dates and further information. Junior Chocolatier Classes are held in our parent-free zone and are suitable for children aged 6-12 only. Terms and conditions apply.

Do we offer hosted tasting sessions or tours?

Yes – we have a range of paid group tasting session options available that must be pre-booked. Minimum of 10 people required for each session booking. Terms and conditions apply. Please contact our office on 03 9730 2777 for further information.

Do we offer children’s birthday parties at the Chocolaterie?

Yes –  Subject to availability we can hold a Junior Chocolatier Class for a birthday party booking for children aged 6-12 only.

For further information on our birthday party options, please contact our office on 03 5989 0040 or via email

Terms and conditions apply.

Do we offer gluten free alternatives?

For those with a gluten intolerance or coeliac disease. Please ask our staff for assistance or check the labelling on our chocolate product range who will be able to assist you with any dietary requirements.

NOTE: We have a food technologist on our staff to help us with the myriad of ingredient questions including serious allergen issues. So all products in our showroom (excluding our truffles in the cabinet) have full ingredient labels on them, including allergen warnings. The same information is available for our ice creams and café menu.

Do we have vegan options?

For those with vegan diets many of our dark chocolate products are suitable, from our Pastilles, So Smooth and Gourmet bars, Giant Freckles to many of our delicious coated products on the ‘Great Wall’ of Chocolate. We also usually have 2 sorbets in our ice cream cabinet that are vegan friendly. Please ask our staff for assistance.

NOTE: We have a food technologist on our staff to help us with the myriad of ingredient questions including serious allergen issues. So all products in our showroom (excluding our truffles in the cabinet) have full ingredient labels on them, including allergen warnings. The same information is available for our ice creams.

Do we have dairy/lactose free options?

For those with dairy free diets many of our dark chocolate products are suitable, from our Pastilles, So Smooth and Gourmet bars, Giant Freckles to many of our delicious coated products on the ‘Great Wall’ of Chocolate. We also usually have 2 sorbets in our ice cream cabinet that are dairy free. Please ask our staff for assistance

NOTE: We have a food technologist on our staff to help us with the myriad of ingredient questions including serious allergen issues.  So all products in our showroom (excluding our truffles in the cabinet) have full ingredient labels on them, including allergen warnings. The same information is available for our ice creams.

Do we have nut free options?

For those with nut allergies, our milk, white and dark chocolate pastilles (ranging from 36% to 56% cocoa) are manufactured and packaged in a nut free environment, therefore would be a reliably safe option. These are also available as free tastings as you enter the Chocolaterie. We also have many other nut-free chocolates, although these are manufactured and packaged in an area where other nut products are produced so present an element of risk and traces of nuts.

Our ice creams and sorbets are manufactured using the same equipment as other nut ice creams so may present a risk. They are also served from a display cabinet with potentially other nut ice creams next to them.

NOTE: We have a food technologist on our staff to help us with the myriad of ingredient questions including serious allergen issues.  So all products in our showroom (excluding our truffles in the cabinet) have full ingredient labels on them, including allergen warnings. The same information is available for our ice creams.

Is our chocolate sustainably sourced?

Our chocolate made with 100% SUSTAINABLY SOURCED COCOA

We care about our chocolate – every step of the process and everyone involved.

We believe sustainable practices make for better lives and better chocolate – helping us to make life sweeter. 100% of our chocolate products are made with cocoa sourced through the Cocoa Horizons Foundation which supports farmers and their communities. The Yarra Valley, Great Ocean Road and Mornington Peninsula Chocolateries are the first Australian chocolate companies to have 100% of their cocoa sustainably sourced.

The foundation, which is operated by the world’s leading international high-quality cocoa supplier, aims to play a central role in the long-term sustainability of cocoa production. The premium paid on the sourcing of the cocoa through the foundation directly supports and improves the livelihood of cocoa farmers and local communities.

For more information visit: www.cocoahorizons.org